"I Make 'Em Wait" — McDonald’s Employee Sparks Debate by Ignoring Drive-Thru Customers Who "Yell Hello" Before She's Ready
![DreamDive Staff - Author](https://media.dreamdive.us/brand-img/C15O6BDk3/200x200/dreamdive-staff-1655305069462.jpg)
Oct. 20 2023, Updated 12:13 p.m. ET
!["I Make 'Em Wait" — McDonald’s Worker Ignores Drive-Thru Customers Who "Yell Hello" Before She's Ready](https://media.dreamdive.us/brand-img/E3YsrYU1B/480x251/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 480w, https://media.dreamdive.us/brand-img/E3YsrYU1B/640x335/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 640w, https://media.dreamdive.us/brand-img/E3YsrYU1B/768x402/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 768w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1024x536/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1024w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1280x670/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1280w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1440x753/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1440w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1600x837/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1600w, https://media.dreamdive.us/brand-img/E3YsrYU1B/2160x1130/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 2160w)
A McDonald's worker sparked debate after claiming she makes some customers wait longer.
!["I Make 'Em Wait" — McDonald’s Worker Ignores Drive-Thru Customers Who "Yell Hello" Before She's Ready](https://media.dreamdive.us/brand-img/E3YsrYU1B/480x252/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 480w, https://media.dreamdive.us/brand-img/E3YsrYU1B/640x335/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 640w, https://media.dreamdive.us/brand-img/E3YsrYU1B/768x402/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 768w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1024x536/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1024w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1280x670/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1280w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1440x754/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1440w, https://media.dreamdive.us/brand-img/E3YsrYU1B/1600x838/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 1600w, https://media.dreamdive.us/brand-img/E3YsrYU1B/2160x1131/17319f4eeb82e621fc91dcb41533f52f-1693838293396.jpg 2160w)
A McDonald's worker has sparked debate after claiming that she makes "impatient" customers who pull up to the intercom and immediately yell "hello" wait longer.
The McDonald's worker claimed that if customers pull up and immediately "yell" in the intercom, she makes them wait longer.
![istock](https://media.dreamdive.us/brand-img/vsLiRiqss/480x252/istock-688056784-1693839462815.jpg 480w, https://media.dreamdive.us/brand-img/vsLiRiqss/640x335/istock-688056784-1693839462815.jpg 640w, https://media.dreamdive.us/brand-img/vsLiRiqss/768x402/istock-688056784-1693839462815.jpg 768w, https://media.dreamdive.us/brand-img/vsLiRiqss/1024x536/istock-688056784-1693839462815.jpg 1024w, https://media.dreamdive.us/brand-img/vsLiRiqss/1280x670/istock-688056784-1693839462815.jpg 1280w, https://media.dreamdive.us/brand-img/vsLiRiqss/1440x754/istock-688056784-1693839462815.jpg 1440w, https://media.dreamdive.us/brand-img/vsLiRiqss/1600x838/istock-688056784-1693839462815.jpg 1600w, https://media.dreamdive.us/brand-img/vsLiRiqss/2160x1131/istock-688056784-1693839462815.jpg 2160w)
TikTok user @maccasworkaddict posted a TikTok in which she can be seem dancing to “Wassup Gway” by Famous Sally & YB. Overlayed on the video is a caption which reads: “You can’t keep ignoring the car just because they screamed hello as soon as they got there.”
Although she went on to clarify that she only makes them wait if they "yell."
![decfcedcfbceaad](https://media.dreamdive.us/brand-img/wJjGkpVVQ/480x142/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 480w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/640x189/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 640w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/768x226/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 768w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/1024x301/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 1024w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/1280x377/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 1280w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/1440x424/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 1440w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/1600x471/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 1600w, https://media.dreamdive.us/brand-img/wJjGkpVVQ/2160x635/09d6ecfc5e74d6070cf4459b8ceaa8d6-1693839585419.png 2160w)
One user commented: "I only say hello as nicely as I can, if I pull up and no one says anything for a few minutes."
To which the TikToker replied: "That’s allowed. If you're waiting ages then you can say something."
Unsurprisingly, the sarcastic TikTok video caused quite the debate in the comments.
![abdeead](https://media.dreamdive.us/brand-img/9JMdfCAIO/480x74/a9435b710d378405816e64e2a5d76543-1693838761464.png 480w, https://media.dreamdive.us/brand-img/9JMdfCAIO/640x99/a9435b710d378405816e64e2a5d76543-1693838761464.png 640w, https://media.dreamdive.us/brand-img/9JMdfCAIO/768x119/a9435b710d378405816e64e2a5d76543-1693838761464.png 768w, https://media.dreamdive.us/brand-img/9JMdfCAIO/1024x158/a9435b710d378405816e64e2a5d76543-1693838761464.png 1024w, https://media.dreamdive.us/brand-img/9JMdfCAIO/1280x198/a9435b710d378405816e64e2a5d76543-1693838761464.png 1280w, https://media.dreamdive.us/brand-img/9JMdfCAIO/1440x222/a9435b710d378405816e64e2a5d76543-1693838761464.png 1440w, https://media.dreamdive.us/brand-img/9JMdfCAIO/1600x247/a9435b710d378405816e64e2a5d76543-1693838761464.png 1600w, https://media.dreamdive.us/brand-img/9JMdfCAIO/2160x333/a9435b710d378405816e64e2a5d76543-1693838761464.png 2160w)
One McDonalds customer wrote: "How about just saying, 'One second, I'll be right with you.' I say hello because I don't know if they know I'm there."
Others were more supportive of the TikToker's decision.
![cfcddebdbddebfbc](https://media.dreamdive.us/brand-img/H1DWjAWPu/480x131/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 480w, https://media.dreamdive.us/brand-img/H1DWjAWPu/640x174/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 640w, https://media.dreamdive.us/brand-img/H1DWjAWPu/768x209/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 768w, https://media.dreamdive.us/brand-img/H1DWjAWPu/1024x279/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 1024w, https://media.dreamdive.us/brand-img/H1DWjAWPu/1280x348/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 1280w, https://media.dreamdive.us/brand-img/H1DWjAWPu/1440x392/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 1440w, https://media.dreamdive.us/brand-img/H1DWjAWPu/1600x435/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 1600w, https://media.dreamdive.us/brand-img/H1DWjAWPu/2160x587/5c02fcd37debd2739bdd52eb5624fb7c-1693838852945.png 2160w)
"I’m a manager and I condone this," one user wrote.
In a follow up comment, the manager explained: "If you read it properly ... it says “screamed”. I’m not aiming at people that are really kind and say hello when they pull up. I'm aiming at rude."
Apparently the practice is quite common.
![dfebceedfaef](https://media.dreamdive.us/brand-img/W1DpN1rAR/480x79/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 480w, https://media.dreamdive.us/brand-img/W1DpN1rAR/640x105/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 640w, https://media.dreamdive.us/brand-img/W1DpN1rAR/768x126/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 768w, https://media.dreamdive.us/brand-img/W1DpN1rAR/1024x168/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 1024w, https://media.dreamdive.us/brand-img/W1DpN1rAR/1280x210/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 1280w, https://media.dreamdive.us/brand-img/W1DpN1rAR/1440x236/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 1440w, https://media.dreamdive.us/brand-img/W1DpN1rAR/1600x263/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 1600w, https://media.dreamdive.us/brand-img/W1DpN1rAR/2160x354/5d3f6e37bce4e24d3878452fa95406ef-1693839078674.png 2160w)
"Each time they say hello I make them wait another 10 seconds," one fellow fast food worker claimed.
One customer service worker said they can tell who's worked retail based on how they interact with the intercom.
![cefcdedeee](https://media.dreamdive.us/brand-img/uxVndX3h3/480x74/ce1f885601846cd201e51d641e396ee8-1693839181273.png 480w, https://media.dreamdive.us/brand-img/uxVndX3h3/640x99/ce1f885601846cd201e51d641e396ee8-1693839181273.png 640w, https://media.dreamdive.us/brand-img/uxVndX3h3/768x119/ce1f885601846cd201e51d641e396ee8-1693839181273.png 768w, https://media.dreamdive.us/brand-img/uxVndX3h3/1024x158/ce1f885601846cd201e51d641e396ee8-1693839181273.png 1024w, https://media.dreamdive.us/brand-img/uxVndX3h3/1280x197/ce1f885601846cd201e51d641e396ee8-1693839181273.png 1280w, https://media.dreamdive.us/brand-img/uxVndX3h3/1440x222/ce1f885601846cd201e51d641e396ee8-1693839181273.png 1440w, https://media.dreamdive.us/brand-img/uxVndX3h3/1600x247/ce1f885601846cd201e51d641e396ee8-1693839181273.png 1600w, https://media.dreamdive.us/brand-img/uxVndX3h3/2160x333/ce1f885601846cd201e51d641e396ee8-1693839181273.png 2160w)
"You can tell who has worked in retail and who hasn’t by how they pull up and wait at the speaker," one user added.
Customers, however, didn't seem to like the practice.
![eabbaefdbde](https://media.dreamdive.us/brand-img/7A853PU6s/480x77/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 480w, https://media.dreamdive.us/brand-img/7A853PU6s/640x102/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 640w, https://media.dreamdive.us/brand-img/7A853PU6s/768x122/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 768w, https://media.dreamdive.us/brand-img/7A853PU6s/1024x163/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 1024w, https://media.dreamdive.us/brand-img/7A853PU6s/1280x204/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 1280w, https://media.dreamdive.us/brand-img/7A853PU6s/1440x229/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 1440w, https://media.dreamdive.us/brand-img/7A853PU6s/1600x255/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 1600w, https://media.dreamdive.us/brand-img/7A853PU6s/2160x344/310e4a39b2bae9561f3d8b48241016de-1693839269819.png 2160w)
"It's McDonald's," one commenter added. "Not a Texas Roadhouse. People usually go when they're in a Hurry. And I'd say "Hello" because I'm not sure if they know I'm there!"
Another user labelled the practice as "horrible."
![bccdbaeefd](https://media.dreamdive.us/brand-img/XhQSPCR9A/480x84/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 480w, https://media.dreamdive.us/brand-img/XhQSPCR9A/640x112/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 640w, https://media.dreamdive.us/brand-img/XhQSPCR9A/768x135/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 768w, https://media.dreamdive.us/brand-img/XhQSPCR9A/1024x180/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 1024w, https://media.dreamdive.us/brand-img/XhQSPCR9A/1280x224/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 1280w, https://media.dreamdive.us/brand-img/XhQSPCR9A/1440x252/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 1440w, https://media.dreamdive.us/brand-img/XhQSPCR9A/1600x280/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 1600w, https://media.dreamdive.us/brand-img/XhQSPCR9A/2160x378/b3c13c0d7581ba80925e423033e39f1d-1693839349279.png 2160w)
"The level of customer service and work ethic is horrible," one commenter added. "Can you imagine how healthacare workers feel? Karma is real."
What do you think?
![ffdfffefccebc](https://media.dreamdive.us/brand-img/gkW6KKG6g/480x81/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 480w, https://media.dreamdive.us/brand-img/gkW6KKG6g/640x108/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 640w, https://media.dreamdive.us/brand-img/gkW6KKG6g/768x130/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 768w, https://media.dreamdive.us/brand-img/gkW6KKG6g/1024x173/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 1024w, https://media.dreamdive.us/brand-img/gkW6KKG6g/1280x216/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 1280w, https://media.dreamdive.us/brand-img/gkW6KKG6g/1440x243/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 1440w, https://media.dreamdive.us/brand-img/gkW6KKG6g/1600x270/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 1600w, https://media.dreamdive.us/brand-img/gkW6KKG6g/2160x365/f6f1d30f5f0903fe1f422c90c2e9b5c8-1693839402992.png 2160w)
What do you make of the practice? Is the McDonald's worker in the right, or are they wrong?